S3 Hub

Portland Plastic Surgery Group Keep Portland Beautiful™

New website, media and search campaign headline a digital transformation for the city’s largest private practice. Search impressions tripled and leads up over 40%.

Portland Plastic Surgery Group

The Portland Plastic Surgery Group is the largest private practice of its kind in the Portland-Vancouver metro area. Founded over 25 years ago by a Harvard-trained surgeon, the group’s leadership is comprised of four board-certified surgeons: Dr. Shannon O’Brien, Dr. Daniel Zegzula, Dr. Austin Hayes, and Dr. Kyle Baltrusch.

The group is routinely recognized as “Top Doctors” in local publications and reputed for their excellent results, patient satisfaction, and on-site accredited surgical facility. They also operate the MD Beauty Lab, led by Colleen Phillips, PA-C, who brings 35 years of experience in the aesthetics industry.

Key Performance Metrics

67 Project Days

3x Search Impressions

+40% Website Leads

Portland Plastic Surgery Group

Testimonial

They captured the personality and the spirit of our team so beautifully.  In particular, their photography style is uniquely authentic and just so special. The effect on our new patients far exceeded our expectations.

- Dr. Austin Hayes, Plastic Surgeon

Objectives & ApproachAligning Online Presence & Visibility With Brand Caliber

When the Portland Plastic Surgery Group engaged Studio 3 to be its new marketing partner, they were already the largest private practice in the city, possibly all of Oregon. Prior, the group had been with another agency for eight years, and while their website was showing on Page 1 in Google, it’d stubbornly remained near the bottom at an average position of #7 for an extended time without gaining.

Visually and experientially, the website didn’t reflect the caliber of the brand. It was described as an outdated layout with a low-energy logo, too many stock images, procedure content that wasn’t personalized, and irrelevant elements cluttering the homepage. Studio 3 was charged with fully reinventing the website to reflect the brand’s caliber, including a custom photo and video shoot. Also, identifying and resolving any underlying SEO issues standing in the way of greater visibility and ultimately, increasing leads for new patient bookings.

Custom and Authentic

The existing homepage fold was a static stock image followed by more stock photos for procedures, simple headshots, and a contact form. For the new website, the practice leadership insisted on authentic, high-quality imagery. S3 Media traveled to Portland’s Pearl District for a two-day, on-location photo and video shoot, capturing 1,231 shots and footage for five new custom videos.

Outdated to Outstanding

Besides the practice’s brand colors, not much else from the existing homepage was carried over. Beyond using the newly produced photo and video assets, the Studio 3 Creative team modernized the practice’s logo and fully reimagined the design. Content writers reworked the high-level messaging, as well as added new pages to set the stage for upcoming SEO lead generation initiatives.

Resolving SEO Stagnation

Concurrent to the website creative, the SEO team researched and devised a new keyword strategy that informed an improved sitemap. The site’s technical SEO was reviewed page by page to identify and fix errors and inconsistencies. Post-launch of the new site, ongoing analysis and optimizations continued, both on-page and outside of the website, towards increasing visibility, traffic and leads.


Portland Plastic Surgery Group Fold


Patient Consultation Experience

Website Design (UI/UX), S3 Video & Photography Reintroducing Portland’s Market Leader

From the date the Portland Plastic Surgery Group hired Studio 3 to the date their newly restructured and redesigned website went live was exactly sixty-seven (67) days. All told, the new site debuted with 467 visuals and five original videos, including a brand video, three procedure-specific videos (breast, body, and face), and a facility tour. The old website homepage only had headshots of the four doctors, plus stock images. The new website features 25 custom images on the homepage alone.

+53 Redesigned Pages

+467 Visual Assets

5 Custom Videos

Website Design (UI/UX) Sixty Seven Days: From Outdated to Now

In just over two months, the brand discovery, creative strategy, media planning, a two-day on-location shoot, content revisions, web design and development were all fully completed with the new website going live.

Animation to Introduce Portland Plastic Surgery Group

Animation Takes Users Through Procedures

Discover Non-Surgical Procedures

S3 Video & Photography The Pearl District in the City of Roses

The shoot location couldn’t have been more ideal. The practice’s offices are in downtown Portland’s Pearl District, inside the historic Albers Mill Building, overlooking the Willamette River and Broadway Bridge.

Custom Lifestyle Photography

Spaces and Details

The Patient Experience Video

Dr. Shannon O'Brien

Dr. Kyle Baltrusch

Dr. H. Daniel Zegzula


Search Engine Optimization (SEO) Ranking Top 3 Within Six Weeks

Prior the new website, the previous site was ranking at an average organic position of #7. With this foundation in search, the Studio 3 SEO team’s initial approach was decidedly conservative to preserve the site’s existing SEO value. Besides reworking brand messaging on the homepage and revising pages identified as underperforming, only three new pages were added to the site pre-launch. This turned out to be more than sufficient because within six weeks of the new website going live, the average search ranking increased from position to #3, including ranking #1 for “plastic surgeon portland”. 

#3 "Portland Plastic Surgery"

+25% Website Traffic YoY

2.2x Website Leads YoY

Organic Website Traffic / YoY Years
Website Leads / MoM Months

Impact SummaryClinical Excellence Becomes Digital Performance

Reputation, Reflected

Over 25 years, the Portland Plastic Surgery Group built a strong and trusted brand. This project captured that reputation online, translating the practice’s stature into a modern digital presence, built for search visibility and patient lead generation.

Portland’s Finest

The practice’s roots, credentials, business name, domain, and even its location were all ideal for positioning it as the destination for cosmetic surgery in Portland. Every creative choice reinforced that positioning, from minor logo refinements to photo composition and throughout the web and media creative process.

SEO Unlocked

Within just over a month of the new website going live, the practice’s average organic ranking rose from #7 to #3. Content enhancements and SEO optimizations played a role, but much of the credit belongs to the practice itself. The practice rightfully should be showing higher in search results, and now it is: #1 for “plastic surgery portland.”

Aligning Top and Bottom Funnel

The practice partners with The Axis, a strategic content creator in the aesthetics industry. Their top-funnel video and social media efforts, combined with Studio 3’s bottom-funnel search strategy, created a full-funnel initiative. The result: a 40% year-over-year increase in leads from the website following launch.

S3 media S3 media S3 media

Contact S3 When you're ready for what's next

It Begins With a Conversation. Then an Analysis. Then S3 Solutions.

This field is required.
This field is required.
This field is required.
This field is required.
This field is required.
This field is required.
Send Message

Share this content

Choose your channel and share this page across social, email, or text.

Share a link

Share to

Accessibility: If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact our Accessibility Manager at (888) 351-3514.